Florence Home Care Company Named SCORE Client of the Year

Helping Hands NKY COY

Florence Home Care Company Named SCORE Client of the Year

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Contact: Melinda Zemper                                                                                                              Sept. 26, 2016

Email: mzemper@fuse.net

Phone: (513) 706-3737 

Florence Home Care Company Named SCORE Client of the Year

Helping Hands NKY in Florence, Ky., was selected a Client of the Year Sept. 16 at the annual SCORE luncheon and awards ceremony.

SCORE is the volunteer arm of the Small Business Administration. Its 100-plus mentors provide no-cost mentoring and low-cost small business workshops for entrepreneurs who are high on passion, but need the practical business guidance and support that only seasoned business owners and managers can provide.

Helping Hands is owned by David Sarker of Walton. Steve Bradley of Fort Mitchell and Mary Willenborg of Edgewood are his SCORE mentors.

After a career as a commercial airline pilot, Sarker decided he wanted to spend more time with his two children. He wanted to start a business that would allow him to stay close to home.

He formed Helping Hands NKY in 2010 to provide in-home care for clients who range from ages five to 100-plus years old. The company offers a safe, reliable and caring option for people who need assistance, but prefer to stay in their own homes. It offers grooming and hygiene care; meal planning and preparation; light housekeeping and companionship.

“I met Mary at a chamber of commerce meeting and we clicked right away,” said Sarker. “She told me about SCORE and I jumped at the chance to have help with the business. Originally it was tough, because she and Steve made me do things I didn’t want to do—like look at numbers and setting price points. I also had to make some hard choices about getting rid of an employee who was costly, but not producing.”

“We had a bit of tweaking to do,” said Willenborg. “We helped him with goal setting and gave him confidence that if he raised his rates, people would not care because he had such high-quality customer service.”

Sarker said revenues are on track to reach $500,000 this year. Since his experience with SCORE has been positive and he likes the idea of helping other entrepreneurs, he has decided to become a SCORE mentor, he said.

SCORE named two other Clients of the Year: The Delish Dish catering and Made by Mavis jellies and jams of Covington; and NANI Massage of Mason.

Annual service awards were also announced at the luncheon. SCORE mentors who have volunteered for 10 years include:

Claudia Aviles of West Chester; Bill Haman of Indian Hill; Tom Moon of Cincinnati; and Dick Wendel of Cincinnati;

SCORE mentors who have volunteered for five years include: Brian Hanley of Cincinnati; Dan Herche of Cincinnati; Mary Hurlburt of Cincinnati; Bill Schlueter of Cincinnati; Greg Spontak of Loveland; Carlin Stamm of Cincinnati; and Jane Vanderhorst of Cincinnati.

For more information about Helping Hands NKY, visit www.helpinghandsnky.com.

For information about SCORE workshops or mentoring, call (513) 684-2812 or visit www.scoreworks.org.

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